上海迪士尼度假区重要通知
“疯狂动物城：热力追踪”目前暂时停运，恢复运营时间待定。“疯狂动物城”主题园区内的其他体验，包括娱乐演出、餐饮、商品等将继续正常运营。
我们理解这可能会影响部分游客的游园计划。已经购买了2023年12月25日乐园门票并希望更改出行日期的游客，我们将为您提供乐园门票的退改服务。您可以联系原门票购买渠道进行退款或改期未使用的门票，或联系上海迪士尼度假区预订服务中心进行其他咨询。相关政策同样适用于2023年12月25日的乐园早享卡。
上海迪士尼乐园年卡持卡人请稍后查询微信年卡小程序了解相关年卡政策。
我们感谢所有游客的理解与配合。敬请查看上海迪士尼度假区官方App了解最新的运营信息。
上海迪士尼度假区
2023年12月24日
“Zootopia: Hot Pursuit” is temporarily out of service until further notice. The other offerings of Zootopia including entertainment, F&B and merchandise will continue to operate as normal.
We understand this may impact some guests’ original visit plans, in which case we will provide refunds or exchanges for guests who have purchased park tickets for December 25, 2023 and wish to reschedule their visit to another date. Please contact your original point of purchase for refund or exchange of tickets for Shanghai Disneyland (tickets not redeemed), or contact Shanghai Disney Resort Reservation Center for other inquiries. The same policy applies to Early Park Entry Pass for December 25, 2023.
Policies for Shanghai Disneyland Annual Pass holders will be soon available on the resort's Annual Pass Hub.
We appreciate your understanding and cooperation, and please follow the resort's official App for latest operational arrangements.
Shanghai Disney Resort
December 24, 2023
